At Authentically Yours Design & Development ("we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or communicate with us. By using our website or services, you agree to the terms outlined in this policy.
1. Introduction
This Privacy Policy applies to all visitors, users, and customers of Authentically Yours Design & Development. It explains our practices regarding the collection, use, and sharing of your personal information. Our goal is to provide transparency and build trust by demonstrating our commitment to protecting your privacy.
2. Types of Information Collected
We may collect the following types of personal information from you:
Identifying Information: such as your name, email address, phone number, and mailing address.
Demographic Information: including age, gender, and location.
Business Information: such as company name, job title, and industry.
Usage Data: information about your interaction with our website, including IP address, browser type, device information, and browsing behavior.
3. Methods of Collection
We collect personal information through various methods, including:
Direct Input: Information you provide directly to us through registration forms, estimate requests, referrals, testimonials, or when you contact us.
Automated Technologies: Data collected automatically through cookies, tracking pixels, and analytics tools when you browse our website.
Third-Party Sources: Information received from trusted third parties, such as partners or publicly available sources, to enhance our services.
4. Purpose of Collection
We collect and process personal information to:
Provide and improve our products and services.
Respond to your inquiries, requests, or feedback.
Personalize your experience on our website.
Send marketing communications and promotional offers (with your consent).
Comply with legal obligations and enforce our rights.
5. Use of Information
The information we collect is used for the following purposes:
Service Delivery: To fulfill orders, provide customer support, and manage your account.
Communication: To send you updates, newsletters, and respond to your inquiries.
Marketing & Personalization: To deliver relevant content, offers, and personalized recommendations.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
6. Sharing of Information
We do not sell your personal information to third parties. However, we may share your information with:
Service Providers & Business Partners: Trusted third parties who assist us in delivering our services, such as payment processors, marketing platforms, and hosting providers.
Legal Authorities: If required by law, we may disclose your information to comply with legal obligations or protect our rights.
With Your Consent: We may share your information with third parties if you have provided explicit consent.
7. Data Security Measures
We are committed to protecting your personal information. We implement various security measures, including encryption, firewalls, and secure access controls, to safeguard your data against unauthorized access, disclosure, or alteration. Despite our efforts, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
8. User Rights
You have the following rights concerning your personal information:
Access & Review: You may request access to the personal information we hold about you.
Correction & Deletion: You can request corrections, updates, or deletions of your personal data.
Opt-Out: You have the right to opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
9. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. For marketing purposes, we keep your information until you request removal from our mailing list. When data is no longer needed, we securely delete or anonymize it.
10. International Data Transfers
If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. We ensure that adequate safeguards are in place to protect your data during such transfers in compliance with applicable data protection laws.
11. Changes to the Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When changes are made, we will update the "Effective Date" at the top of this page. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy. We encourage you to review this Privacy Policy periodically.
12. Contact Information
If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at:
Email: [email protected]
Frequently Asked Questions
Answers to Frequently Asked Questions
How can I place an order for a custom floral arrangement?
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What flowers are best for expressing love and affection?
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Can you create unique designs for themed events or weddings?
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Do you offer same-day flower delivery services?
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How can I customize a sympathy arrangement to reflect the departed's personality?
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Can I schedule a consultation with your florists for special requests?
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